VALTEC FM
Services

Comprehensive FM Solutions Overview

One accountable FM partner integrating Hard Services, Soft Services, Technical Asset Management, Through digital platform. Clients may engage VALTEC FM for an integrated solution or for individual service pillars according to facility requirements.

Technical Systems and Services

Hard Services

VALTEC FM's certified engineering teams deliver planned, preventive, and reactive maintenance across critical building systems, ensuring operational continuity, regulatory compliance, and extended asset life.

  • MEP Maintenance

    Integrated mechanical, electrical, and plumbing support for core facility operations

  • HVAC Systems

    Chillers, AHUs, FCUs, VRF units, ductwork, pumps, and cooling towers

  • Electrical Systems

    LV/MV switchgear, distribution boards, UPS, generators, lighting, and earthing

  • Fire Protection

    Fire alarm panels, sprinklers, extinguishers, emergency lighting, and Civil Defense readiness

  • Building Management Systems (BMS)

    Centralized monitoring, fault detection, energy visibility, and remote system control

Soft Facilities Management

Soft Services

VALTEC FM's Soft Services teams shape the daily experience of occupants and visitors through disciplined cleaning, hygiene, support, and environmental services — every program scheduled, supervised, measured, and quality-checked.

  • Routine & Office Cleaning

    offices, corridors, lobbies, meeting rooms, elevators, and common areas

  • Floor Care & Polishing

    marble, stone, vinyl, epoxy, carpet, and hard-floor maintenance

  • Façade Cleaning

    interior partitions, entrance glass, façade glass, and handover cleaning

  • Pest Control

    integrated pest management, fumigation, and preventive treatments

  • Waste Management

    segregated collection, recycling programs, and hazardous waste handling

  • Landscaping

    grounds care, irrigation, soft landscaping, and external presentation

Technical Asset Management

Asset Management

Technical asset management is directly connected to maintenance delivery and the CAFM/CMMS environment.

  • Asset survey, verification, and digital asset register.

  • Initial condition assessment and baseline reporting.

  • Asset criticality and maintenance prioritization.

  • QR asset tagging and digital identification.

  • PPM development using OEM recommendations, statutory requirements, VALTEC maintenance standards, asset condition, criticality, and operating environment.

  • Maintenance history and condition tracking.

  • Critical spare identification and client spare-parts planning support.

  • Replacement and corrective-work recommendations based on observed condition and maintenance findings.

Digital FM

Digital Capabilities

Technology at VALTEC FM is an operating tool, not a standalone promise. The CAFM/CMMS platform connects facility requests, maintenance activity, asset data, field execution, client visibility, and performance reporting.

  • Digital Help Desk & Service Requests

    requests are logged, prioritized, assigned, tracked against SLA, verified, and closed digitally.

  • Digital Asset Register

    maintainable assets recorded with key information and maintenance history.

  • QR Asset Tagging

    links physical assets to their digital records and maintenance workflows.

  • PPM Scheduling

    planned tasks generated and tracked through the CAFM/CMMS platform.

  • Digital Work Orders

    assignment, status, findings, materials/spares used, and closure records.

  • Mobile Field Execution

    technicians and supervisors update work orders, checklists, findings, photos, and closure evidence from mobile devices.

  • Client Portal

    authorized client representatives can view requests, work-order status, PPM progress, SLA/KPI performance, asset information, dashboards, and reports.

  • Compliance Tracking

    visibility of applicable statutory inspections, specialist maintenance, certificates, and renewal requirements; specialist activities coordinated with qualified providers.

  • Management Reporting

    client dashboard, monthly management report, and periodic performance review meetings.

Real-Time Visibility

(example dashboard)

Faster Response
Predictive Decisions
Transparent Reporting
00%
SLA Status
00%
Asset Availability
00%
Work Order Completion

Our Delivery Model

A three-tier model ensuring accountability and excellence at strategic, tactical, and operational levels:

Strategic Layer

Account Director, Client Relationship Management, SLA Governance

Tactical Layer

Operations Manager, Engineering Supervisor, QHSE Officer, CAFM Coordinator

Operational Layer

Multiskilled Technicians, Cleaning Supervisors, Help Desk Operators, Emergency Response Teams

Service Touchpoints

  • 24/7 Help Desk
  • Emergency Response within 1 hour for P1 issues
  • Planned Maintenance on Schedule
  • Digital Reporting in Real Time

Performance Indicators & KPIs

Measured through CAFM workflows, SLA dashboards, monthly reviews, and documented audit trails.